Of course!! We would love to have one of our caring suite attendants show you around our State-of-the-Art facility and show you just what kind of care your pet will receive here! No need for an appointment just come on in and check us out during regular business hours!

·        Monday-Friday: 7:00am-7:00pm

·        Saturday: 8:00am-2:00pm

·        Sunday: Office closed

Periods of Unattended Care: Pets boarded at our facility will be left unattended overnight and between shifts on Saturday and Sunday. Also please note there is not a fire sprinkler system installed in our facility. In the event of a fire, our staff are trained on evacuation procedures and owner contacts.

Anytime after closing is considered to be after-hours and an $45.00 after-hours pickup fee will be added to the bill for any service of any pet after we are closed. Including boarding, grooming, and day boarding!

Yes! We offer everything from bathing and nail care to full hair styles and gland expressions. Base prices are set per breed by our professional groomers and go up based on your pets behavior and condition of it’s coat. Grooming as well as baths are done by appointment only and is currently offered Monday-Saturday. Book early because slots fill up fast! Click here for more info!

You can check in and out any time during our normal business hours at no additional cost! If you need to pickup or drop off after our normal business hours, there is a $45.00 after hours fee and its by appointment only.  The times considered "after hours" are Saturday from 2:01 pm-7:00 pm and 8:00 am to 7:00 pm on Sunday.  All you have to do is call our business phone (325)704-5460 and our "on-call" tech will be happy to meet you. Please allow 30 minutes for our staff to meet you at the facility.

For dogs we require a clean fecal exam, Bordetella, Distemper/Parvo, and Rabies for any boarding or daycare pet. For cats we require Rabies and Feline Distemper. We also require all vaccinations and exams be given by a Veterinarian. We do not accept home vaccinations, hand written vaccination records or tieter test in lieu of vaccinations. The quickest way to book with us is to send in your pet records but we can contact your vet to update records.

A fecal is a laboratory test performed by a veterinarian on a fresh sample of your dog’s stool to look for parasites and/or their eggs. It is different from a heartworm test which is a blood test that specifically looks for heartworms. Since we have community playtime in our yards, requiring fecal tests greatly reduces the incidence of parasite transmission from dog to dog. Although some preventatives given for heartworm are effective against some parasites, being on heartworm medication does not exclude you from getting a fecal done for your dog. Remember, all of our requirements are for the health and safety of your pet and our team members. If your pet does not have parasites, they cannot transmit them to others!

Cancellations must be made 24 hours in advance. Over our holiday dates we require 48 hour notice of cancellation. If cancellations are not made in time a charge equal to one night’s stay will be applied to the account.

Its easy! We use a system called PetExec to make things incredibly easy, not only for you, but us! If you are a first time customer you can navigate to our sign-up page either from our website or mobile app. Once you fill out your and your pet’s information, if you have a copy of your pet’s shot records, we ask you to upload them to your account. We will need to verify their shots and fecal exam are current before we can schedule your boarding. To schedule a boarding you may request boarding through our mobile app, or contact us at 325-704-5460 and speak to one of our receptionist who would love to help you set up a reservation! If you don’t have access to a computer we also would love to help you create your account and contact your veterinarian for vaccination records! We can not schedule boarding if your pet’s shots or fecal exam is expired or will expire before you drop off.

We ask that you make reservations for your pets a minimum of 24 hours in advance, but we cannot always guarantee space so setting up reservations as soon as you can will help guarantee your loved one a Suite! We fill up very fast over holidays and the summer so we ask that you make reservations a minimum of 1 week in advance to make sure we have availability. We will take walk-ins as long as we have the space, your pet has the required vaccinations, and you have set up a personal account. Once we have confirmed your boarding reservation and you fail to contact us to cancel or change your reservation, and you do not show up by close of business of the day you are scheduled, a fee equal to one nights stay will be applied to your account.  

For cats, our prices range from $25.00-$65.00 per night depending on the number of cats you need to board. All cat Suites are the same size. For dogs, our prices range from $27.00-$64.00 per night for one guest. Prices vary depending on the size of suite and how many pets will be in the suite. We also offer discounted 10 day boarding packages. For cats they start at $230.00 for one guest and for dogs they start at $245.00 for one guest. There is also discounted pricing on 10 day boarding packages for multiple pets in each of our suites depending on size and how many pets will be in the suite. You only pay for 9 days and get the 10th free! All boarding packages must be purchased prior to boarding check-in and must be used concurrently, not available for separate boarding dates.

Yes of course! We even have discounted pricing to keep your pets in the same suite! Our team members will always advise the most appropriate kennel for your pet(s). You are always welcome to upsize but we do have downsizing restrictions on each kennel based on the size and number of pets placed in each kennel.

There are extra things you can schedule for your pet during their stay! We offer lots of options from splash times in our pool to pet & cuddle times and special snacks! For a full list of prices and services click here!

You will need to bring your pets food, medication and treats. Beds, blankets, and bowls are provided by Suite Life and are not needed. Personal beds, blankets, toys, and t-shirts can be brought from home to make your pet more comfortable during their stay. We ask that you make sure food, medications and any other brought items are properly labeled with your pets name. We do not permit rawhide treats of any kind. No raw hides, beef hides, pig ears, etc. Basically we do not allow any kind of treats with or made of skin. We offer a wide variety of dog food with national brands for purchase in our lobby.

Yes! We accept any pet that is at least 16 weeks of age. They must have had their rabies, their third round of puppy boosters, including Distemper-Parvo, Bordetella and a clean fecal exam. Puppies should also be given at least 1 week after receiving their last round of shots for vaccines to fully take affect in their immune systems. We also require all vaccinations and exams be given by a licensed veterinarian. We do not accept home vaccinations, hand written vaccination records or tieter test in lieu of vaccinations. We can call your veterinarian to update your pets vaccinations at any time! 

While it is not a requirement for boarding here at Suite Life, it is recommended your dog be Spay/Neutered before their stay. It helps to provide a safer environment for all dogs here. However, we do require all cats over the age of six (6) months to be Spay/Neutered before their stay! Any pets attending daycare must be spayed or neutered after 1 year of age. Any unaltered pet over 1 year will be permitted to come to Suite Life, however, they will not be allowed in playgroups. At no time will we accept a dog who is pregnant or in heat, if you require boarding services it is recommended you board with your vet so they can receive the proper medical attention they require.

Why yes! Just like you send your children to daycare while you go to work or school, we offer this same service for your furry children as well! Whether its for work, school, have a long day of errands, or a doctors appointment. They will get the day to play in our covered play yards with other dogs and be loved on by our attendants!

Our regular and day boarding dogs get to go outside a minimum of 3 to 4 times a day! They get at least 3 five to ten minute walks through out the day with a possibility of twenty minute play groups! Have a dog who does not play well with others? They still get one-on-one time outside with a kennel attendant! We run separate play groups for our guests who cant go out with others, so that all dogs stay safe and your dog still gets plenty of time outside!

Our loving suite attendants and Team Leads take care of your pets! Our Suite Attendants love taking care of our guests! They do everything during your loved ones stay! Feeding, watering, walks, cuddle times, setting up their rooms, cleaning their rooms, and making sure your dog has everything they need to be happy and have a great stay! Most of our attendants have kennel experience and those who do not are trained in how we care for our guests and how to handle them!

You can put in an application online here! The only requirements are a hard work ethic and a smile!

We are able to keep our facility so clean though our HVAC systems installed in our air conditioning, and daily sanitation! Weekly we do a deep clean of the entire facility using our pet designed cleaners, and daily we clean any rooms that need it and keep the hallways clear!